Terms & Conditions

Terms & Conditions

Welcome to The Mattress World!

These terms and conditions outline the rules and regulations for the use of our website, themattressworldbd.com. By accessing this website and purchasing our products, we assume you accept these terms and conditions in full.

1. General Conditions

• All content, trademarks, and data on this website are the property of The Mattress World.

• We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to our website without prior notice.

2. Product Information & Accuracy

• We make every effort to display the colors and descriptions of our Orthopedic, Memory Foam, and Latex mattresses as accurately as possible. However, we cannot guarantee that your device’s display of any color will be completely accurate.

• We reserve the right to limit the sales of our products to any person or geographic region.

3. Pricing & Payments

• All prices displayed on our website are in Bangladeshi Taka (BDT).

• Prices for our products are subject to change without notice. However, once an order is confirmed, the price will not change for that specific order.

4. Delivery Policy

• We strive to ensure timely and safe delivery of your mattress both inside and outside Dhaka.

• Delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as severe weather, traffic, or unavoidable logistical issues.

5. Warranty Policy

• Our mattresses come with a specific warranty that covers manufacturing defects only.

• The warranty does not cover damages caused by regular wear and tear, liquid spills, stains, improper handling, or using an improper bed base.

6. Account Security & Privacy

• If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password.

• We are committed to protecting your personal information. Any data collected during your purchase is used strictly for fulfilling your order and improving our customer service.

7. Governing Law

• These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Bangladesh.